What Epicor Customer Support Changes Mean for You
What do the Epicor customer support policy changes mean for you? We give you the two key takeaways from the updated policy to ensure Epicor users gain optimal ERP support.
customer service
CRM Aligns Sales, Marketing and Service
Don’t leave customer service out of the CRM equation. Learn how to align marketing, sales and service to get the most from your customer relationship management platform.
Salesforce Einstein Debuts Customer Service Tools
AI technology isn’t slowing down, and neither is Salesforce CRM. Check out the new Einstein tools that Salesforce recently unveiled to improve customer service initiatives.
Leverage ERP and Big Data for Flawless Customer Service
Enterprise resource planning (ERP) software can be used for more than you think. Find out how to use big data stored in your ERP instance to provide superior customer service.
The Ultimate CRM and ERP Implementation Plan E-Book
Download our CRM and ERP implementation plan e-book for best practices and solutions for enterprise software success.
CRM is Revolutionizing Field Service Management
Customer service is more important than ever, but businesses still don’t put enough thought into their field service strategies. Find out how CRM vendors such as Microsoft Dynamics 365 and Salesforce have made innovations in field service management (FSM) with mobility, AI and IoT.
Exciting Developments from Salesforce CRM
Salesforce announced exciting CRM software products and developments at Dreamforce 2018. We’ve compiled an overview of the biggest news from this year’s conference.
ERP and Lean Manufacturing: The Perfect Match
Enterprise resource planning (ERP) software and lean manufacturing principles work hand in hand to remove excess waste, satisfy customers and ensure your shop floor runs smoothly.
How is IoT Transforming CRM?
The Internet of Things (IoT) has the power to transform sales, marketing and customer service. Learn how leveraging IoT technology in your customer relationship management (CRM) system can take your business to a whole new level.
Top 5 Ways to Improve Salesforce Usage
In our infographic and blog post, we lay out five strategies to improve Salesforce usage and leverage the CRM vendor’s full functionality.
New Updates Coming for Microsoft Dynamics 365 CRM
Check out the updates that Microsoft Dynamics 365 CRM has in store for its April ’19 release.
IoT and ERP: The Keys to Future Enterprise Success
How can ERP and IoT work together to transform your business? In our blog post and infographic, we explain how IoT and ERP can help you build a factory of the future.
10 Ways ERP Integration Can Transform Your Business
How can ERP integration transform your manufacturing or distribution business? Here are 10 ways an integration can optimize your enterprise performance.
Why CRM Needs to be Mobile
Today, everything is mobile, but what about your business? Find out why enterprises need to implement mobile CRM software solutions to boost sales.
Why Integrate ERP and CRM?
Still operating your ERP and CRM systems separately? Here are five reasons to integrate your enterprise software using our Unity solution.