CRM Aligns Sales, Marketing and Service
Don’t leave customer service out of the CRM equation. Learn how to align marketing, sales and service to get the most from your customer relationship management platform.
customer service
Salesforce Einstein Debuts Customer Service Tools
AI technology isn’t slowing down, and neither is Salesforce CRM. Check out the new Einstein tools that Salesforce recently unveiled to improve customer service initiatives.
The Ultimate CRM and ERP Implementation Plan E-Book
Download our CRM and ERP implementation plan e-book for best practices and solutions for enterprise software success.
CRM is Revolutionizing Field Service Management
Customer service is more important than ever, but businesses still don’t put enough thought into their field service strategies. Find out how CRM vendors such as Microsoft Dynamics 365 and Salesforce have made innovations in field service management (FSM) with mobility, AI and IoT.
Exciting Developments from Salesforce CRM
Salesforce announced exciting CRM software products and developments at Dreamforce 2018. We’ve compiled an overview of the biggest news from this year’s conference.
ERP and Lean Manufacturing: The Perfect Match
Enterprise resource planning (ERP) software and lean manufacturing principles work hand in hand to remove excess waste, satisfy customers and ensure your shop floor runs smoothly.
How is IoT Transforming CRM?
The Internet of Things (IoT) has the power to transform sales, marketing and customer service. Learn how leveraging IoT technology in your customer relationship management (CRM) system can take your business to a whole new level.
Top 5 Ways to Improve Salesforce Usage
In our infographic and blog post, we lay out five strategies to improve Salesforce usage and leverage the CRM vendor’s full functionality.
New Updates Coming for Microsoft Dynamics 365 CRM
Check out the updates that Microsoft Dynamics 365 CRM has in store for its April ’19 release.
IoT and ERP: The Keys to Future Enterprise Success
How can ERP and IoT work together to transform your business? In our blog post and infographic, we explain how IoT and ERP can help you build a factory of the future.
Why CRM Needs to be Mobile
Today, everything is mobile, but what about your business? Find out why enterprises need to implement mobile CRM software solutions to boost sales.
How Does CRM Generate ROI for Manufacturers?
Losing track of leads? Getting poor customer feedback? We explain how CRM software can fix pain points and generate substantial ROI for manufacturers.
10 Reasons to Implement CRM
Not sure if you need customer relationship management (CRM) software? We give 10 reasons why the software is essential for business success.
CRM: The Cure for Common Sales Pains
Your sales team can’t meet quotas if they’re spending all their time manually entering data. Solve sales pain points and boost profits by implementing CRM.
Streamline Your Manufacturing Business with CloudSuite Industrial Advanced Planning and Scheduling
To be a competitor in today’s market, it is vital for manufacturers to put customers first when creating supply chain plans; however, this can be difficult, or near impossible, to accomplish without proper software systems in place. Infor CloudSuite Industrial Advanced Planning and Scheduling (APS) allows manufacturers to synchronize the use of work centers, inventory, resources, and supply with customers’ orders.