With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.
There’s no question that many people just don’t like change, but it’s also a fact that change is inevitable. Throwing a new software system at your employees is likely to bring about some discomfort and resistance. That’s why we will examine the factors that contribute to change resistance as well as ways to mitigate change resistance in this post.
Real-time visibility, process automation, and customer service improvements are only a few of the benefits of implementing enterprise software. But software requires time and resources–one of those resources is people. Software projects require an agile group of team players equipped with the unique skills to carry out your implementation strategy. So who should be on your team? Read to find out.
Unity is a premiere solution for multiple ERP vendors, but if you’re an Infor user, here are a few reasons to consider Unity for your integration!
Integrating your enterprise resource planning (ERP) and customer relationship management (CRM) software may not seem like an essential item on your business’ to-do list, but the fact of the matter is in today’s competitive manufacturing and distribution environment, software integration is non-negotiable. That’s why we put together three critical best practices to streamline your integration!
Now more than ever, businesses are measuring their success based on their customers’ experience. Salesforce CRM enables businesses to transform consumer data into effective strategies for enhancing customer experience. Click below to learn more!
SyteLine is a complete solution that delivers contract management capabilities from customer proposal to after-market service needs while meeting all requirements for HTE manufacturers. From production to project management and project costing, SyteLine supports the multiple sectors of HTE manufacturing.
Despite growing reporting needs, businesses still struggle to build reporting requirements into their ERP implementations. Sidelining reports in your ERP project could result in poor utilization of data and critical errors. Learn three of the most common ERP reporting mistakes and how to avoid them in your implementation.
2020 and Covid-19 will catalyze the technology changes that will transform business in 2021. Outlined in this blog post are four of the top technology trends to prepare for in 2021.
Unity is a pre-built proprietary application that creates bidirectional communication between a business’s ERP, CRM, and marketing automation solutions. In this blog, we outline a few of the reasons Unity is the premier integration solution.
We’ve discussed the advantages of implementing Magento eCommerce to create an optimal online shopping experience, but this is the first step to achieving excellent customer service in the modern marketplace. Check out our overview of how integrating eCommerce with ERP or CRM software increases your company’s efficiency by automating processes and decreasing human errors.
CRM software selection is a critical first step in implementing a solution that dramatically improves your business; however, many businesses choose CRM solutions that lead to unclear intentions, confusion, lost time, and ill-defined goals and system criteria. Both Microsoft Dynamics 365 and Salesforce are robust CRM solutions; however, each solution has its pros and cons. In evaluating Microsoft Dynamics 365 and Salesforce, we will examine three core matchups: reporting, mobility, and affordability. Keep reading to find out which solution reigns supreme.
For Made-to-Stock (MTS) manufacturers, producing your products is based on expected customer demand. This puts many businesses in a delicate position because they must unite everything under one roof. That’s why systems integration can be so beneficial to MTS manufacturers—they can achieve full transparency throughout their enterprise.
Metal Fabrication is one of America’s most overlooked and underrated industries in recent years. With all their strides, what new developments are impacting this industry and how are you affected? Keep reading for three trends directly impacting metal fabrication firms in the foreseeable future.
Implementing handheld devices will maximize efficiency on your shop floor and improve data accuracy. Find out how to properly implement Epicor® Handheld.
