customer service

Streamline Your Manufacturing Business with CloudSuite Industrial Advanced Planning and Scheduling

To be a competitor in today’s market, it is vital for manufacturers to put customers first when creating supply chain plans; however, this can be difficult, or near impossible, to accomplish without proper software systems in place. Infor CloudSuite Industrial Advanced Planning and Scheduling (APS) allows manufacturers to synchronize the use of work centers, inventory, resources, and supply with customers’ orders.

Infor CloudSuite CRM Delivers a Complete View of Every Customer

If you don’t know exactly what your customers need and want, you can’t run a truly customer-centric enterprise! Infor CloudSuite CRM software delivers complete visibility of every customer touchpoint across your sales, marketing, customer service, and support teams, so you can maximize the impact of every interaction you have with your customers. 

Build A Better Process Collaboration Model

Build A Better Process Collaboration Model You would be extremely hard-pressed to find a more prominent buzzword in the enterprise world right now than collaboration. Organizations all over the world are seeking to enhance their internal process collaboration model, and it’s no secret to software publishers who are rushing to keep up with their demands. …

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How CRM and ERP Integration Can Boost Your Business’ Growth

    CRM and ERP Integration: How It Can Help You Too complicated, too expensive, unnecessary: these might be excuses you keep giving for not integrating your company’s CRM and ERP software systems. In truth, these excuses do not hold up when you truly begin to understand the results you can achieve when you connect your …

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Epicor Insights 2016: Are You Attending?

  Epicor Insights 2016: Get The Lowdown RSVP For Epicor Insights 2016!We’ll Be In Touch! As Epicor Insights 2016 approaches, we are getting more and more excited about all of the invaluable information that will be available to solution providers, clients, and all Epicor end-users at the event, being held at Mandalay Bay in Las …

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Common CRM Strategy Pitfalls: How to Avoid Them

Common CRM Strategy Pitfalls There are no one-size fits all CRM software systems on the market today—and that’s a good thing. Modern enterprises operate in such varying and unique ways that it would be unreasonable to expect a silver bullet CRM that could be mapped onto any business and instantly improve their sales processes. As …

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Ultimate ERP Implementation Plan E-Book

Enterprise software projects are known for sapping funds and taking way longer than expected to complete. When it’s all said and done, jobs hinge on the ERP implementation plan or CRM implementation strategy employed, the end-system is responsible for the company’s future revenue growth, and the businesses that fail in this process often face difficult futures. …

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