Customer Experience

Field Service ERP Yields Exceptional Functionality for Manufacturers

Field service functionality is a fully integrated, end to end ERP solution that allows your business to ensure all your stakeholders–customers, subsidiaries, partners, etc.–have access to timely and accurate information, giving your organization the ability to improve relationships and increase your competitive edge!

Why Distributors Need an ERP System

Today, distribution industries are increasingly focused on company growth, customer engagement, inventory management, supply chain and procurement optimization, and sales growth. With an ERP system, your business can achieve all this and more while staying competitive in the evolving market. Outlined below are just a few of the benefits of introducing an ERP system to your distribution business.

Exceed Customer Demands with eCommerce Integration

We’ve discussed the advantages of implementing Magento eCommerce to create an optimal online shopping experience, but this is the first step to achieving excellent customer service in the modern marketplace. Check out our overview of how integrating eCommerce with ERP or CRM software increases your company’s efficiency by automating processes and decreasing human errors.

Is ERP Essential for a Better Customer Experience?

Is ERP Essential for a Better Customer Experience? Can ERP help businesses craft a better customer experience? IDC Manufacturing Insights conducted research on 460 companies globally. These companies are from all types of industrial backgrounds including high tech, equipment manufacturing and metal fabrication. ERP and Improved Customer Experience The research indicates that an improved customer …

Is ERP Essential for a Better Customer Experience? Read More »