We’re able to generate more data than ever, but marketers struggle to transform this data into actionable insight while respecting customer privacy. Find out how customer relationship management (CRM) software, especially Microsoft Dynamics 365 and Salesforce, manages data to enhance marketing.
Customer service is more important than ever, but businesses still don’t put enough thought into their field service strategies. Find out how CRM vendors such as Microsoft Dynamics 365 and Salesforce have made innovations in field service management (FSM) with mobility, AI and IoT.
Now more than ever, business success depends on providing fast, consistent and personalized customer experiences. The latest AI functionality from Microsoft Dynamics 365 enhances CRM performance to help you boost your revenue.
Salesforce announced exciting CRM software products and developments at Dreamforce 2018. We’ve compiled an overview of the biggest news from this year’s conference.
Check out the three simple tips that will help you get the most from your customer relationship planning (CRM) software.
The Internet of Things (IoT) has the power to transform sales, marketing and customer service. Learn how leveraging IoT technology in your customer relationship management (CRM) system can take your business to a whole new level.
Software consulting firms will help your customer relationship management (CRM) implementation project generate desired ROI. Check out these surefire signs that a CRM consultant is just what your enterprise needs.
Achieving a successful software implementation requires following best practices, and one of those is use case generation. Learn 10 ways that CRM and ERP use cases can help you mitigate project risk and get the most value from your software investment.
Get a free business process evaluation to preview how our software consulting experts are able to detect your current pain points and determine the right solutions to optimize your manufacturing or distribution performance.
In our infographic and blog post, we lay out five strategies to improve Salesforce usage and leverage the CRM vendor’s full functionality.
Though customer relationship management (CRM) software is easier to implement and use than ever, your project can still backfire if you don’t follow best practices. Find our three causes of CRM failure and how to avoid them in your implementation.
Don’t be slow to adopt transformative technology. Boost your B2B sales with the advanced AI tools available in CRM software.
From SMBs to global powerhouses, Salesforce provides innovative CRM features to transform your manufacturing performance. Check out three success stories to learn how manufacturers boosted profits by implementing Salesforce software.
Check out the updates that Microsoft Dynamics 365 CRM has in store for its April ’19 release.
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