ERP software implementations are long, expensive, exhausting, and worth it–if executed correctly! Projects fly off the handles fairly regularly during implementation, often because manufacturers and distributors skip important steps as they are enthusiastic to get their enterprise software up and running; however, cutting corners can lead to implementation failure. One of these critical steps is ERP testing!
If you don’t know exactly what your customers need and want, you can’t run a truly customer-centric enterprise! Infor CloudSuite CRM software delivers complete visibility of every customer touchpoint across your sales, marketing, customer service, and support teams, so you can maximize the impact of every interaction you have with your customers.
With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.
CRM software amasses huge amounts of valuable data that your business can collect when your system is properly adopted. That’s why we put together a quick outline of the metrics you should be tracking with your CRM system.
Unity is a pre-built proprietary application that creates bidirectional communication between a business’s ERP, CRM, and marketing automation solutions. In this blog, we outline a few of the reasons Unity is the premier integration solution.
Metal Fabrication is one of America’s most overlooked and underrated industries in recent years. With all their strides, what new developments are impacting this industry and how are you affected? Keep reading for three trends directly impacting metal fabrication firms in the foreseeable future.
