Use CRM to Strengthen Your Manufacturing Floor—Really!
CRM isn’t just for your sales team. The software can transform your shop floor. Learn how CRM can help you become a lean, customer-centric manufacturer.
CRM
10 Steps for a Painless Software Upgrade
Software upgrades are essential for avoiding risks and improving your business performance. Follow our ten steps to achieve a successful upgrade.
What is CRM, and Why Do You Need It?
Why is there so much buzz about CRM? We define CRM and explain why the software is essential to boost your profits and enhance customer experiences.
Latest CRM Advances Boost Customer Relationships
Microsoft Dynamics 365 and Salesforce are at the forefront of CRM innovation. Check out the latest CRM advancements transforming customer experiences.
Selecting a CRM or ERP Software Super User
Software super users are essential for ERP or CRM project success, but how do you choose the right one? Check out our tips to make the best selection.
Mapping Your Sales Process in Your CRM
Every company’s sales process is different, so your CRM won’t support your exact operations out of the box. We explain how to map processes to CRM software.
CRM Functionality Checklist
CRM can transform your sales performance, but only if it has the right functionality. Check out five essential CRM tools for transforming your business.
Stop Putting Off CRM and ERP Integration
CRM and ERP integration can truly change how efficiently you do business and improve customer relationships. Find out how by checking out our blog post.
What is Software Integration?
From a definition to critical benefits and integration methodology, we’re here to give you the 411 on software integration.
The Key to Remote Working During the COVID-19 Crisis is Communication
Communication is now more vital than ever to make sure employees are able to work effectively from home
Datix Recognized as One of 30 Admired Companies to Watch in 2020
CIO Bulletin, a business and IT magazine, chose Datix as one of 30 admired companies to watch in 2020 as well as featured the company as its cover story.
Streamline Business Processes by Integrating ERP and CRM
ERP and CRM software solutions are powerful on their own, but to truly streamline your business processes, integrate your software using Unity.
What’s a CIP, and How Will it Help Your Business?
Manufacturers and distributors implement ERP, CRM, eCommerce, and other software solutions to improve business processes, eliminate errors, and increase profits. However, enterprise software implementations are a significant investment. Read to learn how a CIP will better your software, and therefore your business!
Get a Clear View of Customers’ Needs with a CRM System
With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.
Exceed Customer Demands with eCommerce Integration
We’ve discussed the advantages of implementing Magento eCommerce to create an optimal online shopping experience, but this is the first step to achieving excellent customer service in the modern marketplace. Check out our overview of how integrating eCommerce with ERP or CRM software increases your company’s efficiency by automating processes and decreasing human errors.