CRM

Get a Clear View of Customers’ Needs with a CRM System

With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.

10 Ways Cloud Technology is Disrupting Manufacturing Businesses

10 Ways Cloud Technology is Disrupting Manufacturing Cloud technology for manufacturers is evolving at a rapid pace. The availability of powerful new ERP’s, the IoT, and other new cloud-based software is changing the dynamics behind many of the principles that have served as a foundation for manufacturing for years. And, while change can often be scary, in …

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Build A Better Process Collaboration Model

Build A Better Process Collaboration Model You would be extremely hard-pressed to find a more prominent buzzword in the enterprise world right now than collaboration. Organizations all over the world are seeking to enhance their internal process collaboration model, and it’s no secret to software publishers who are rushing to keep up with their demands. …

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Leverage CRM For Manufacturing: 3 Key Tips

Leverage CRM For Manufacturing: 3 Tips As a manufacturing business, you may think that you don’t need CRM; whether you’re currently getting by on just an ERP system or (heaven forbid) mere Excel sheets. After all, CRM is for sales companies, and your focus needs to be on the quality of your product, right? However, …

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Improve CRM Software Strategy With These 5 Key Tips

  5 Unmissable Tips for Stellar CRM Software Strategy As the new year approaches, your team might be looking to take 2016 as an opportunity to overhaul your customer relationship management strategy, or to implement a whole new CRM system altogether (hopefully just not on New Years Day). With the advent of the cloud and …

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So You Think You Don’t Need CRM Software? Think Again

  Think You Don’t Need CRM? Think Again. Time and time again confident sales people will passionately tell you that they, and their team, don’t need CRM software to track their clients, follow up and close their sales consistently. They might exclaim “I have a spreadsheet system that works!”or “I’ve never dropped a lead before!” …

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Common CRM Strategy Pitfalls: How to Avoid Them

Common CRM Strategy Pitfalls There are no one-size fits all CRM software systems on the market today—and that’s a good thing. Modern enterprises operate in such varying and unique ways that it would be unreasonable to expect a silver bullet CRM that could be mapped onto any business and instantly improve their sales processes. As …

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Managing Scope Creep in Your Implementation

Managing Scope Creep in Your Implementation Runaway expectations can be the death of even the most thoroughly planned ERP projects. With all of the promises that software salesmen make to businesses during the selection process, it’s hard not to get carried away. You might be believing that an ERP system can cut costs, increase sales, …

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Why Salesforce CRM May — Or May Not — Fit Your Business

  Why Salesforce CRM May — Or May Not — Fit Your Business Salesforce CRM is often revered as a choice solution for customer relationship management software; primarily due to its flexible configuration of reports,  thorough enterprise content and easy integration of data among the enterprise and software systems. Satisfied adoptive users claim the software has transformed their …

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Project Team Roles: The Spots You Need to Fill

Project Team Roles – Who Should Be On Your Project Team? Just like in sports, enterprise software projects require an agile group of team players, equipped with the unique skills needed to see your strategy through. There is no exception to this rule when it comes to your digital infrastructure projects. No matter the size or …

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10 Benefits of CRM and ERP Use Cases

Why CRM and ERP Use Cases Are Critical For Implementation If there’s anything that you know already about enterprise software, you will know that ERP and CRM implementation projects are no easy task; from selecting a vendor to choosing your project management team to going through the lengthy timeline of business process modeling, change management and …

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