Transforming Business Through Software

As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.

3 Types of Businesses that Could Benefit from CRM

3 Types of Businesses that Could Benefit from CRM Will CRM (Customer Relationship Management) really transform my business, make all my customers happy and improve profitability? Looking at the claims various CRM vendors make might have you wondering if their claims really hold up. CIO contributor David Taber addressed this sentiment in a recent article …

3 Types of Businesses that Could Benefit from CRM Read More »

B2B Sales Professionals Take Heart Because CRM has Your Back

CRM for B2B Sales For a growing B2B sales team, Microsoft Dynamics CRM in the on-premises or cloud version are excellent options. Gartner came out with its Magic Quadrant for Sales Force Automation and compared Dynamics on-premises and cloud versions to other comparable CRM options. Why on-premises? The features of both versions remain the same …

B2B Sales Professionals Take Heart Because CRM has Your Back Read More »

Integrate Your ERP and Ecommerce Functions

Integrate Your ERP and Ecommerce Functions You manufacture an amazing product. And now you have an ecommerce platform to showcase and sell your product. You also have an ERP (Enterprise Resource Planning) system that keeps track of orders, inventory levels and operational functions. What happens when you want the data from ecommerce purchases to sync …

Integrate Your ERP and Ecommerce Functions Read More »

10 Best Practices for Integrating Customer Data

Scribe Software held an educational webinar about the 10 best practices for integrating customer data. Pierre Hulsebus, Scribe’s Senior Sales Engineer, presented a clear and practical approach to implementation.  His tips come from years of integration and IT experience. We agree and wanted to share our takeaways from the session, too.

What are the Top ERP Trends for 2014?

ERP Focus, a free online knowledge resource for ERP software professionals, held a twitter chat to get feedback on the top ERP trends of 2014. Under the twitter hashtag #ERPchat, featured guests including @DatixInc, @K3Syspro and @ERP_cindyjutras, weighed in. Fresh off the twitter session, here are some top tweeted trends to consider.

Guidelines for Selecting the Best ERP Consulting Firm

  Guidelines for Selecting the Best ERP Consulting Firm We recommend making sure your business goals align with the expertise of the consulting firm. Selecting an independent firm can provide a less biased opinion about software and open-minded, honest implementation solutions. They can provide unique insight into business processes, and help your business mold the …

Guidelines for Selecting the Best ERP Consulting Firm Read More »

Tips for Training Employees on your Epicor ERP System

 Training Employees on your Epicor ERP System What happens after your Enterprise Resource Planning (ERP) software is installed is vital to the continued and complete use of your new software. At the end of implementation, you as the project lead, may have a good idea of how to use the software, but training your entire …

Tips for Training Employees on your Epicor ERP System Read More »

5 Reasons to Consider Enterprise Resource Planning (ERP)

5 Reasons to Consider Enterprise Resource Planning 1. Reasonable Cost ERP Costs are lower than you might think and are a proven ROI generator for most businesses. For example, with SaaS ERP (software as a service) the total cost of ownership is low enough for 75 percent of organizations to consider it. SMBs ROI is about 26 …

5 Reasons to Consider Enterprise Resource Planning (ERP) Read More »

Leadership and User Experience can Make or Break an ERP Update

Make or Break ERP Update Cosmetic re-seller Avon is a prime example of what happens when end-users are left out of an ERP (Enterprise Resource Planning) implementation. The cosmetic giant was in the midst of implementing a $125 million software rollout, Forbes reported, when they decided to nix the project altogether. The reason for the pull-out: …

Leadership and User Experience can Make or Break an ERP Update Read More »

Predictions for Reinventing ERP in the Coming Years

Reinventing the monolithic ERP system is not going to happen overnight, but it is happening. What if you could predict what ERP changes would happen in 2016 or 2017? Having a crystal ball to take a look into the future is possible with independent research from Gartner. Their research – Predicts 2013: Reinventing the Roles …

Predictions for Reinventing ERP in the Coming Years Read More »

Is ERP Essential for a Better Customer Experience?

Is ERP Essential for a Better Customer Experience? Can ERP help businesses craft a better customer experience? IDC Manufacturing Insights conducted research on 460 companies globally. These companies are from all types of industrial backgrounds including high tech, equipment manufacturing and metal fabrication. ERP and Improved Customer Experience The research indicates that an improved customer …

Is ERP Essential for a Better Customer Experience? Read More »

Leadership Skills CFOs need for a Successful ERP Project

Leadership Skills CFOs need for a Successful ERP Project CFOs can have a major role in the success of an ERP implementation. I gained valuable experience during my first Epicor ERP implementation at a former company. As CFO, I was the project manager. Other CFOs may play more of an executive sponsorship role. Whatever the …

Leadership Skills CFOs need for a Successful ERP Project Read More »