Business Leaders Maximizing Technology

As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.

Get a Clear View of Customers’ Needs with a CRM System

With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.

Who Should Be on Your Software Implementation Project Team?

Real-time visibility, process automation, and customer service improvements are only a few of the benefits of implementing enterprise software. But software requires time and resources–one of those resources is people. Software projects require an agile group of team players equipped with the unique skills to carry out your implementation strategy. So who should be on your team? Read to find out.

Do You Need an ERP Consultant?

The ERP implementation process is complex and consists of multiple steps and considerations–data conversion, business process modeling, vendor selection, testing, and more–and to fully maximize your implementation, you must flawlessly undergo each of these steps to meet your deadlines and maximize your ROI. If you’re considering whether a consultant is right for your business, we put together this short outline of signs that your business needs a consultant!

6 Steps for Your CRM Implementation

Due to constantly growing customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. That’s why many enterprises are turning to CRM software. While there is no set formula to create the perfect CRM timeline, we have compiled six steps that will give you a helpful place to start in creating your project plan!