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Get a Clear View of Customers’ Needs with a CRM System

With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.

6 Steps for Your CRM Implementation

Due to constantly growing customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. That’s why many enterprises are turning to CRM software. While there is no set formula to create the perfect CRM timeline, we have compiled six steps that will give you a helpful place to start in creating your project plan!

Salesforce vs. Microsoft Dynamics 365 CRM

CRM software selection is a critical first step in implementing a solution that dramatically improves your business; however, many businesses choose CRM solutions that lead to unclear intentions, confusion, lost time, and ill-defined goals and system criteria. Both Microsoft Dynamics 365 and Salesforce are robust CRM solutions; however, each solution has its pros and cons. In evaluating Microsoft Dynamics 365 and Salesforce, we will examine three core matchups: reporting, mobility, and affordability. Keep reading to find out which solution reigns supreme.

10 Ways Cloud Technology is Disrupting Manufacturing Businesses

10 Ways Cloud Technology is Disrupting Manufacturing Cloud technology for manufacturers is evolving at a rapid pace. The availability of powerful new ERP’s, the IoT, and other new cloud-based software is changing the dynamics behind many of the principles that have served as a foundation for manufacturing for years. And, while change can often be scary, in …

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