Mapping Your Sales Process in Your CRM
Every company’s sales process is different, so your CRM won’t support your exact operations out of the box. We explain how to map processes to CRM software.
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How SMBs Can Improve Customer Experience
Any SMB can take on big businesses with the help of CRM. Learn how the software helps companies of all sizes optimize customer experiences.
Align Your Sales and Marketing Teams with CRM Software
The most productive businesses are those that encourage interdepartmental collaboration. With a few simple strategies coupled with CRM implementation, sales and marketing teams can align to generate leads, deliver personalized customer experiences, and increase the business’s bottom line.
Get a Clear View of Customers’ Needs with a CRM System
With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.