There are a lot of problems that could be impacting your business. Information gatekeeping and departmental silos might be preventing your team from getting on the same page and working together. Without clear data and a 360-degree view of your organization, you may feel uncertain when making important decisions about how to move the company forward. The answer to many of these problems is a software integration because it creates a single source of truth for your organization. In this blog, we will cover a few of the common problems that manufacturers run into and how an integration can solve them.
Information and Departmental Silos
When businesses have a disconnected software, they also have disconnected teams. Departments that use an ERP are usually separated from the ones that use a CRM. Does your sales team know how production is doing? If not, then you likely aren’t communicating your competitive strengths to prospective customers because your own teams don’t know them. When data isn’t accessible to all, departmental silos and information gatekeeping appear naturally.
Single source of truth
Instead of operating separately, an integration unites departments and organizations under a single source of truth. Sales can quickly access production data to showcase your reliability. Finance will have invoice and account information automatically, so they won’t need to chase down other departments for reconciliation. Your staff will also have more time to focus on achieving their main priorities because they won’t have to waste time manually duplicating data into more than one system. If you are looking for an integration, Unity: Integration by Datix is a prebuilt application specifically designed to create a single source of truth for manufacturers. A survey of Unity clients with SMBs indicated that Unity saved their organizations, on average, almost 50 phone calls, 500 emails, and approximately 50 hours of work every month! Learn more about creating a single source of truth with Unity.
Informed decision-making
If you company does not have the data you need to make informed decisions, then you probably need an integration. Leadership wants to be able to make important decisions confidently, but disconnected software makes that nearly impossible. Instead of settling for “gut” decisions, set plans based on data and statistical analysis. An integration allows you to fully maximize tools that your software already has like forecasting, quoting calculators, and customer geographic metrics to gain a full view of your organization. With a single source of truth, you gain a clear picture of where you are succeeding and where there are opportunities for growth. When you partner with Datix, we ensure that your team can always make informed decisions by supporting you every step of the way. From the planning to the implementation to our active management of Unity, our team will make sure you always have the tools you need to move your business forward.
Wrap Up
Integrations solve problems for manufacturers who are looking to simplify their systems. Find out how an integration like Unity can transform your business.
Read how to Save Money and Increase Profits with an ERP-CRM Integration
About Datix
With over two decades in the industry, Datix is the integration consultant of choice for manufacturers and distributors. We believe in “being the best with the best” and look for partners who match our commitment to solving real issues and doing what it takes. Our in-depth analysis of our clients and their business needs allows us to maximize their software investments to the fullest.