How CRM Can Close the Customer Experience Gap
While 80% of business leaders think they provide great experiences, only 8% of customers agree. Find out how to close the customer experience gap with CRM.
CRM
How SMBs Can Improve Customer Experience
Any SMB can take on big businesses with the help of CRM. Learn how the software helps companies of all sizes optimize customer experiences.
Integrate CRM and PandaDoc to Drive Sales
Don’t accept the time it takes to draft and edit company collateral as a necessary evil. With PandaDoc and CRM integration, you’ll have more time to sell!
CRM Software Promotes Business Growth
Businesses are always looking for new ways to improve their profit margins. CRM has been proven to increase sales and is vital to improving customer relationships and facilitating organizational growth.
Align Your Sales and Marketing Teams with CRM Software
The most productive businesses are those that encourage interdepartmental collaboration. With a few simple strategies coupled with CRM implementation, sales and marketing teams can align to generate leads, deliver personalized customer experiences, and increase the business’s bottom line.
Get the Most Out of Your CRM Software
There’s no question that CRM software can take businesses to the next level; however, you can’t maximize your investment if you don’t implement best practices. Outlined are a few best practices that will help your manufacturing or distribution business get the most out of your software!
Infor CloudSuite CRM Delivers a Complete View of Every Customer
If you don’t know exactly what your customers need and want, you can’t run a truly customer-centric enterprise! Infor CloudSuite CRM software delivers complete visibility of every customer touchpoint across your sales, marketing, customer service, and support teams, so you can maximize the impact of every interaction you have with your customers.
Your Business Might Need a CRM Consultant
When you’re facing CRM implementation uncertainties, it might be time to get in touch with a CRM consulting firm. Though businesses may be hesitant to pay a third-party, this guidance can allow your business to implement CRM software that meets their unique business requirements.
Get a Clear View of Customers’ Needs with a CRM System
With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.
What CRM Metrics Should You Track?
CRM software amasses huge amounts of valuable data that your business can collect when your system is properly adopted. That’s why we put together a quick outline of the metrics you should be tracking with your CRM system.
6 Steps for Your CRM Implementation
Due to constantly growing customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. That’s why many enterprises are turning to CRM software. While there is no set formula to create the perfect CRM timeline, we have compiled six steps that will give you a helpful place to start in creating your project plan!
Optimize Customer Experiences with Salesforce CRM
Now more than ever, businesses are measuring their success based on their customers’ experience. Salesforce CRM enables businesses to transform consumer data into effective strategies for enhancing customer experience. Click below to learn more!
Salesforce vs. Microsoft Dynamics 365 CRM
CRM software selection is a critical first step in implementing a solution that dramatically improves your business; however, many businesses choose CRM solutions that lead to unclear intentions, confusion, lost time, and ill-defined goals and system criteria. Both Microsoft Dynamics 365 and Salesforce are robust CRM solutions; however, each solution has its pros and cons. In evaluating Microsoft Dynamics 365 and Salesforce, we will examine three core matchups: reporting, mobility, and affordability. Keep reading to find out which solution reigns supreme.
CRM and ERP Training Strategy for Your Next Project
Your Next CRM and ERP Project Needs A Training Strategy It’s no secret that enterprise software like CRM and ERP can truly revolutionize the way your business operates, connecting your shop floor with your sales team in entirely new (and more efficient ways) to share data and streamline processes across your entire operation. Partly because …
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Why You Should Connect Salesforce With ERP Software
Imagine, a top member of your sales team is walking the floor of a client’s manufacturing facility. The purchasing lead for you customer asks your team a series of specific questions that usually need quick answers like; “Do you have part X948 in stock? If so, how many? When could it be shipped and delivered, …
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