Transforming Business Through Software

As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.

6 Steps for Your CRM Implementation

Due to constantly growing customer expectations and global competition, the pressure is on for manufacturers and distributors to enhance customer relationships. That’s why many enterprises are turning to CRM software. While there is no set formula to create the perfect CRM timeline, we have compiled six steps that will give you a helpful place to start in creating your project plan!

eCommerce Strategies for Distributors

eCommerce giants like Amazon have become formidable forces in our marketplace, disrupting business strategies all over the world and burdening traditional distributors attempting to keep up. Several vendors, like Magento eCommerce, have made it possible for companies of all sizes to launch an online business. That being said, distributors remain painfully behind in adopting this software to conduct online B2B transactions.

Get a Clear View of Customers’ Needs with a CRM System

With 74% of customer relationship management (CRM) software users claiming that CRM software has improved their access to customer data, it’s no surprise that CRM technology drastically improves manufacturers’ sales productivity. CRM systems for manufacturing not only collect and store customer information and previous history with the business but also analyze the data to provide useful insights.