Customer service is more important than ever, but businesses still don’t put enough thought into their field service strategies. Find out how CRM vendors such as Microsoft Dynamics 365 and Salesforce have made innovations in field service management (FSM) with mobility, AI and IoT.
The Internet of Things (IoT) has the power to transform sales, marketing and customer service. Learn how leveraging IoT technology in your customer relationship management (CRM) system can take your business to a whole new level.
Interested in integrating your CRM and ERP software? Here are the key data sync points you should consider before starting your integration project.
Losing track of leads? Getting poor customer feedback? We explain how CRM software can fix pain points and generate substantial ROI for manufacturers.
Field service functionality is a fully integrated, end to end ERP solution that allows your business to ensure all your stakeholders–customers, subsidiaries, partners, etc.–have access to timely and accurate information, giving your organization the ability to improve relationships and increase your competitive edge!
