Salesforce is one of the most innovative companies on the planet, offering not only CRM but innovative platforms for enterprise application and mobile development.
5 IPaaS Integration Myths: Busted To receive an integration demo and pricing… Contact Us Today IPaaS (Integration Platform as a Service) is just the latest up-and-coming technology trend that the mainstream enterprise hasn’t caught on to yet. The idea is simple; taking the integration platforms that have existed for a long time within the enterprise world i.e. …
5 Unmissable Tips for Stellar CRM Software Strategy As the new year approaches, your team might be looking to take 2016 as an opportunity to overhaul your customer relationship management strategy, or to implement a whole new CRM system altogether (hopefully just not on New Years Day). With the advent of the cloud and …
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Think You Don’t Need CRM? Think Again. Time and time again confident sales people will passionately tell you that they, and their team, don’t need CRM software to track their clients, follow up and close their sales consistently. They might exclaim “I have a spreadsheet system that works!”or “I’ve never dropped a lead before!” …
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Why Salesforce CRM May — Or May Not — Fit Your Business Salesforce CRM is often revered as a choice solution for customer relationship management software; primarily due to its flexible configuration of reports, thorough enterprise content and easy integration of data among the enterprise and software systems. Satisfied adoptive users claim the software has transformed their …
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Implementing a CRM or ERP or other enterprise system at a company – of any size – is an immense challenge and investment of manpower and money.
But without an investment in organizational commitment and the right mindset, the project could be doomed from the beginning, resulting in over-runs and low adoption of the new technology. And while project over-runs are the immediate pain, lack of adoption prevents you from capturing all the value of the new enterprise system for years to come.
But it doesn’t have to be this way. This week, Kyle looks at the Kotter 8-Step Process for Leading Change as a framework for realizing the value of your enterprise software investment.
Defining Business Processes for Your Organization (Part 1 of 2) When setting up the project plan for a software implementation, companies often seek to cut out business process modeling in the interest of saving time and effort. However, at Datix, this step is a non-negotiable part of our process, because we know there is …
Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …
Implement Processes Not Software Even the best Enterprise Resource Planning (ERP) is only a tool. It will not magically solve the problems your company is facing. It will most likely not automatically fit with your existing processes. Some of these processes may even need revision or, in other cases, the software will have to be adapted.
Salesforce Allows Manufacturers to see ROI Salesforce is the world’s number one cloud computing company for a reason. Companies in the manufacturing industry experience an increase in top line revenue, when using Salesforce.com, by connecting their customers, employees, partners and products. With so many CRM options to consider, selecting the best system for you involves …
What is the Best CRM? Looking for a CRM? Two of the most popular choices are Salesforce.com and Microsoft Dynamics CRM. Datix Inc. is a partner and reseller of both systems. Both tools are different, and are right for different types of organizations. So are they great systems? Yes. So what was Gene Marks, in …
3 Types of Businesses that Could Benefit from CRM Will CRM (Customer Relationship Management) really transform my business, make all my customers happy and improve profitability? Looking at the claims various CRM vendors make might have you wondering if their claims really hold up. CIO contributor David Taber addressed this sentiment in a recent article …
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CRM for B2B Sales For a growing B2B sales team, Microsoft Dynamics CRM in the on-premises or cloud version are excellent options. Gartner came out with its Magic Quadrant for Sales Force Automation and compared Dynamics on-premises and cloud versions to other comparable CRM options. Why on-premises? The features of both versions remain the same …
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