As a certified partner with Microsoft Dynamics CRM, Datix offers superior implementation and first-class services.
5 IPaaS Integration Myths: Busted To receive an integration demo and pricing… Contact Us Today IPaaS (Integration Platform as a Service) is just the latest up-and-coming technology trend that the mainstream enterprise hasn’t caught on to yet. The idea is simple; taking the integration platforms that have existed for a long time within the enterprise world i.e. …
Think You Don’t Need CRM? Think Again. Time and time again confident sales people will passionately tell you that they, and their team, don’t need CRM software to track their clients, follow up and close their sales consistently. They might exclaim “I have a spreadsheet system that works!”or “I’ve never dropped a lead before!” …
So You Think You Don’t Need CRM Software? Think Again Read More »
Epicor 10 Connector Allows Integration for Dynamics CRM Datix Inc. is proud to announce – as a part of Microsoft Convergence 2015 – the global availability Datix Connect for Microsoft Dynamics. Datix Connect for Dynamics CRM is a pre-built, all-in-one Epicor 10 connector that allows seamless integration and flows of data between Epicor 10 and …
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Implementing a CRM or ERP or other enterprise system at a company – of any size – is an immense challenge and investment of manpower and money.
But without an investment in organizational commitment and the right mindset, the project could be doomed from the beginning, resulting in over-runs and low adoption of the new technology. And while project over-runs are the immediate pain, lack of adoption prevents you from capturing all the value of the new enterprise system for years to come.
But it doesn’t have to be this way. This week, Kyle looks at the Kotter 8-Step Process for Leading Change as a framework for realizing the value of your enterprise software investment.
Over the course of the week, Kyle Harsha had the opportunity to meet a variety of other Partners, Independent Software Vendors (ISVs) and Users that all operate in the Microsoft universe. Through those meetings, a number of things stood out. Here are three that really made an impression.
Defining Business Processes for Your Organization (Part 1 of 2) When setting up the project plan for a software implementation, companies often seek to cut out business process modeling in the interest of saving time and effort. However, at Datix, this step is a non-negotiable part of our process, because we know there is …
Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …
Implement Processes Not Software Even the best Enterprise Resource Planning (ERP) is only a tool. It will not magically solve the problems your company is facing. It will most likely not automatically fit with your existing processes. Some of these processes may even need revision or, in other cases, the software will have to be adapted.
What is the Best CRM? Looking for a CRM? Two of the most popular choices are Salesforce.com and Microsoft Dynamics CRM. Datix Inc. is a partner and reseller of both systems. Both tools are different, and are right for different types of organizations. So are they great systems? Yes. So what was Gene Marks, in …
Microsoft Dynamics CRM Helps you Achieve ROI Microsoft Dynamics CRM can deliver an average ROI of 243%. This was discovered in Forrester Research conducted by Michelle Bishop entitled: “The Total Economic Impact of Microsoft Dynamics CRM 2011.” With the new CRM features, which rolled out this year, Dynamics promises even greater customer relationship benefits.
Does your CRM (customer relationship management) software allow you to effectively reach your customers? Better than your competition? New Microsoft updates are expected to help you do just that. Element three, an inbound marketing agency, points out the shift in consumer attitudes reflect how marketers reach customers.
Microsoft SharePoint Integration We were blown away again by what we saw and learned at Microsoft Dynamics Convergence 2014. Thursday’s sessions focused heavily on working better together to deliver better customer experiences. One way to make that happen – Microsoft announced server-side integration for SharePoint with CRM2013. This update is coming is a part of the …
Deliver Better Customer Experiences with Microsoft SharePoint Integration Read More »
Convergence 2014 (March 4-7) is underway! Held this year in beautiful Atlanta, Georgia, leaders gather to network and learn about the new features from Microsoft Dynamics. As a Microsoft partner and Dynamics CRM reseller, we have been excited to hear about the CRM updates. Yesterday and today’s sessions were informative and shed light on the …
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Microsoft Dynamics CRM is set to get even better. Today, Microsoft announced its latest plans for new ways for organizations to engage with customers. These capabilities are expected in the second quarter of 2014. This new solution brings social listening to every sales, service and marketing professional in an organization.
3 Types of Businesses that Could Benefit from CRM Will CRM (Customer Relationship Management) really transform my business, make all my customers happy and improve profitability? Looking at the claims various CRM vendors make might have you wondering if their claims really hold up. CIO contributor David Taber addressed this sentiment in a recent article …
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