3 Easy Ways To Improve CRM Use One of the common battles we see organizations face when implementing or adopting a new CRM system is determining the correct way to use the system. One of the best ways for companies to improve CRM adoption is to effectively contour the system to the company. This means …
The New Essential: Business Intelligence Integration According to a recent Nucleus Research study, business intelligence projects are yielding a return on investment of nearly %10,000. Wait, what? How can something so successful fly under the radar of so many? As one of the top business intelligence integration and enterprise software consulting firms to the mid market, …
The New Essential: Business Intelligence Integration Read More »
Past, Present, Future Business Intelligence Tools Both people and businesses are growing ever-more dependent on the ability to connect, share, and access information like never before. Even consumer goods are now providing remote information accessibility—from watches, to shoes, and even your coffee maker. Almost everything around you is leaning in to observe how you operate. If you …
Past, Present, Future – Business Intelligence Tools Read More »
Epicor 10 Connector Allows Integration for Dynamics CRM Datix Inc. is proud to announce – as a part of Microsoft Convergence 2015 – the global availability Datix Connect for Microsoft Dynamics. Datix Connect for Dynamics CRM is a pre-built, all-in-one Epicor 10 connector that allows seamless integration and flows of data between Epicor 10 and …
Global Availability of Epicor 10 Connector for MS Dynamics CRM Read More »
B2B CRM and ERP Trends Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software is evolving faster than ever. Systems providers are creating new ways to meet the demands of new, prospective industries by leveraging additional services and capabilities further enhance popular out-of-the-box software. All of this is in the name of collecting and purposefully …
Asking the question, “Do we need CRM program”? Our founder, Bryan Sapot, tackles the most important questions that companies should evaluate when considering the jump. Implementing a CRM program is not a flippant task. Organizations carefully plan these implementations, and must have follow-throught and proper vision from the beginning to achieve the highly touted benefits of …
Upgrade ERP or CRM Without Leaping Off A Bridge When your company embarks on the quest to upgrade ERP or CRM, something will likely inevitably throw the project off its intended goals; and could leave the internal stakeholders considering throwing themselves off something suspended high above water. OK, maybe it’s not quite that bad; however, A McKinsey …
Implementing a CRM or ERP or other enterprise system at a company – of any size – is an immense challenge and investment of manpower and money.
But without an investment in organizational commitment and the right mindset, the project could be doomed from the beginning, resulting in over-runs and low adoption of the new technology. And while project over-runs are the immediate pain, lack of adoption prevents you from capturing all the value of the new enterprise system for years to come.
But it doesn’t have to be this way. This week, Kyle looks at the Kotter 8-Step Process for Leading Change as a framework for realizing the value of your enterprise software investment.
Over the course of the week, Kyle Harsha had the opportunity to meet a variety of other Partners, Independent Software Vendors (ISVs) and Users that all operate in the Microsoft universe. Through those meetings, a number of things stood out. Here are three that really made an impression.
Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …
Salesforce Allows Manufacturers to see ROI Salesforce is the world’s number one cloud computing company for a reason. Companies in the manufacturing industry experience an increase in top line revenue, when using Salesforce.com, by connecting their customers, employees, partners and products. With so many CRM options to consider, selecting the best system for you involves …
What is the Best CRM? Looking for a CRM? Two of the most popular choices are Salesforce.com and Microsoft Dynamics CRM. Datix Inc. is a partner and reseller of both systems. Both tools are different, and are right for different types of organizations. So are they great systems? Yes. So what was Gene Marks, in …
Microsoft Dynamics CRM Helps you Achieve ROI Microsoft Dynamics CRM can deliver an average ROI of 243%. This was discovered in Forrester Research conducted by Michelle Bishop entitled: “The Total Economic Impact of Microsoft Dynamics CRM 2011.” With the new CRM features, which rolled out this year, Dynamics promises even greater customer relationship benefits.
Does your CRM (customer relationship management) software allow you to effectively reach your customers? Better than your competition? New Microsoft updates are expected to help you do just that. Element three, an inbound marketing agency, points out the shift in consumer attitudes reflect how marketers reach customers.
Microsoft SharePoint Integration We were blown away again by what we saw and learned at Microsoft Dynamics Convergence 2014. Thursday’s sessions focused heavily on working better together to deliver better customer experiences. One way to make that happen – Microsoft announced server-side integration for SharePoint with CRM2013. This update is coming is a part of the …
Deliver Better Customer Experiences with Microsoft SharePoint Integration Read More »
