Transforming Business Through Software

As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.

Business Process Modeling: It’s Non-Negotiable

  Defining Business Processes for Your Organization (Part 1 of 2) When setting up the project plan for a software implementation, companies often seek to cut out business process modeling in the interest of saving time and effort. However, at Datix, this step is a non-negotiable part of our process, because we know there is …

Business Process Modeling: It’s Non-Negotiable Read More »

Why Your Salespeople Hate CRM

Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …

Why Your Salespeople Hate CRM Read More »

Small Manufacturers: Fix Bad Processes without Breaking the Bank

  Have you ever felt stuck with a process that was clearly not working, but feared the solution would be too expensive? With a fresh set of eyes, the right analysis process and a dash of creativity, the solution may be more attainable than you think. A recent client, a small, private manufacturer, was producing …

Small Manufacturers: Fix Bad Processes without Breaking the Bank Read More »

Replace Your Outdated Whiteboard with a Digital Solution

Manufacturers have always needed to track shop floor activity. In recent years this has taken on many forms, including production updates hand-written on shop floor management boards. The issue I have seen, in working with our clients, is those shop floor boards are not providing real-time information that is so absolutely crucial to planning and production. The good news? A straightforward solution, with a tremendous impact on shop floor productivity, is well within reach. It is possible to easily replace shop floor management boards, like one of our manufacturing clients did, with an automated solution in Epicor ERP.

Keys to Success: Why We Implement Processes Not Software

Implement Processes Not Software Even the best Enterprise Resource Planning (ERP) is only a tool. It will not magically solve the problems your company is facing. It will most likely not automatically fit with your existing processes. Some of these processes may even need revision or, in other cases, the software will have to be adapted.

Applying Lean Techniques to Your Business

Applying Lean Techniques to Your Business If you have thought about applying lean techniques you might wonder where to start and what the benefits are. Is lean only for certain types of manufacturing firms? Is this only applicable to the shop floor? And will this make my business more profitable? We know the undoubted benefits …

Applying Lean Techniques to Your Business Read More »

What Should Manufacturers Expect from ERP Standardization?

Manufacturing firms may think that the standardization from ERP (Enterprise Resource Planning) will translate into standardization of processes. And then prevent the need for further changes to their own processes or the system itself. In some cases, it is necessary to adapt your processes to these best practices suggested by the software provider or in …

What Should Manufacturers Expect from ERP Standardization? Read More »

Maximizing Profitability with Integrated CRM and ERP

Bryan Sapot, founder and managing partner of Datix, gave a presentation to the CRM User’s group about the benefits of integrated CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems. Here are the highlights from the presentation. Sapot began by asking the very crucial question: Why use CRM?

Transforming Business by Integrating Front and Back Office Systems

Becoming a customer-centric company, by integrating your front and back office systems, will not happen overnight. Chambers Gasket & Manufacturing Co. is a prime example. They have gone through numerous changes to improve on their reputation for “quality, accuracy, and service.” Now, they meet the demands of their global customer base through a commitment to …

Transforming Business by Integrating Front and Back Office Systems Read More »

Consulting Services Augment Your ERP Implementation

We want ERP (Enterprise Resource Planning) implementations to be a success. One of the best methods for ensuring a successful implementation, we have found, is to have a dedicated project consultant. This consultant is available to take your calls and is also available to travel on-site for personalized training or extra assistance during the challenging …

Consulting Services Augment Your ERP Implementation Read More »

Why Should I Integrate ERP and CRM?

Systems integration, in our world, is simply the merging of data between Epicor ERP and your CRM. If this seems fairly straightforward, that is because it is. Systems integration is meant to simplify your data and make your business operate with greater efficiency. What’s more, integrating your ERP and CRM is simple and straightforward. Here’s 5 reasons why ERP and CRM integration makes sense, and how you can get started.

Traits of a Customer Company

Traits of a Customer Company We hear buzzwords like customer centric and social enterprise bantered around on a daily basis. If you are wondering what it really looks like to be a customer company, take a look at recommendations by Datix partner, Salesforce.com. In today’s ever connected world, our customers are voicing their opinions about …

Traits of a Customer Company Read More »

What is the Best CRM?

What is the Best CRM? Looking for a CRM? Two of the most popular choices are Salesforce.com and Microsoft Dynamics CRM. Datix Inc. is a partner and reseller of both systems. Both tools are different, and are right for different types of organizations. So are they great systems? Yes. So what was Gene Marks, in …

What is the Best CRM? Read More »

Presentation: 10 Reasons to Consider Epicor ERP 10

10 Reasons to Consider Epicor ERP 10 Epicor ERP 10 has been making headlines as of late. Epicor Software, a Datix partner, announced earlier this week that the newest version of the  ERP (Enterprise Resource Planning) software was available. The biggest updates come in the form of mobile and tablet support as well as the …

Presentation: 10 Reasons to Consider Epicor ERP 10 Read More »