As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.
Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …
Have you ever felt stuck with a process that was clearly not working, but feared the solution would be too expensive? With a fresh set of eyes, the right analysis process and a dash of creativity, the solution may be more attainable than you think. A recent client, a small, private manufacturer, was producing …
Small Manufacturers: Fix Bad Processes without Breaking the Bank Read More »
Manufacturers have always needed to track shop floor activity. In recent years this has taken on many forms, including production updates hand-written on shop floor management boards. The issue I have seen, in working with our clients, is those shop floor boards are not providing real-time information that is so absolutely crucial to planning and production. The good news? A straightforward solution, with a tremendous impact on shop floor productivity, is well within reach. It is possible to easily replace shop floor management boards, like one of our manufacturing clients did, with an automated solution in Epicor ERP.
Implement Processes Not Software Even the best Enterprise Resource Planning (ERP) is only a tool. It will not magically solve the problems your company is facing. It will most likely not automatically fit with your existing processes. Some of these processes may even need revision or, in other cases, the software will have to be adapted.
Applying Lean Techniques to Your Business If you have thought about applying lean techniques you might wonder where to start and what the benefits are. Is lean only for certain types of manufacturing firms? Is this only applicable to the shop floor? And will this make my business more profitable? We know the undoubted benefits …
Manufacturing firms may think that the standardization from ERP (Enterprise Resource Planning) will translate into standardization of processes. And then prevent the need for further changes to their own processes or the system itself. In some cases, it is necessary to adapt your processes to these best practices suggested by the software provider or in …
What Should Manufacturers Expect from ERP Standardization? Read More »
Bryan Sapot, founder and managing partner of Datix, gave a presentation to the CRM User’s group about the benefits of integrated CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems. Here are the highlights from the presentation. Sapot began by asking the very crucial question: Why use CRM?
Becoming a customer-centric company, by integrating your front and back office systems, will not happen overnight. Chambers Gasket & Manufacturing Co. is a prime example. They have gone through numerous changes to improve on their reputation for “quality, accuracy, and service.” Now, they meet the demands of their global customer base through a commitment to …
Transforming Business by Integrating Front and Back Office Systems Read More »
We want ERP (Enterprise Resource Planning) implementations to be a success. One of the best methods for ensuring a successful implementation, we have found, is to have a dedicated project consultant. This consultant is available to take your calls and is also available to travel on-site for personalized training or extra assistance during the challenging …
Consulting Services Augment Your ERP Implementation Read More »
Systems integration, in our world, is simply the merging of data between Epicor ERP and your CRM. If this seems fairly straightforward, that is because it is. Systems integration is meant to simplify your data and make your business operate with greater efficiency. What’s more, integrating your ERP and CRM is simple and straightforward. Here’s 5 reasons why ERP and CRM integration makes sense, and how you can get started.
Traits of a Customer Company We hear buzzwords like customer centric and social enterprise bantered around on a daily basis. If you are wondering what it really looks like to be a customer company, take a look at recommendations by Datix partner, Salesforce.com. In today’s ever connected world, our customers are voicing their opinions about …
What is the Best CRM? Looking for a CRM? Two of the most popular choices are Salesforce.com and Microsoft Dynamics CRM. Datix Inc. is a partner and reseller of both systems. Both tools are different, and are right for different types of organizations. So are they great systems? Yes. So what was Gene Marks, in …
10 Reasons to Consider Epicor ERP 10 Epicor ERP 10 has been making headlines as of late. Epicor Software, a Datix partner, announced earlier this week that the newest version of the ERP (Enterprise Resource Planning) software was available. The biggest updates come in the form of mobile and tablet support as well as the …
Presentation: 10 Reasons to Consider Epicor ERP 10 Read More »
Vertical functionality in ERP systems is favored by CIOs who have had trouble in the past upgrading from highly customized software systems. Selecting an industry specific ERP allows for customizations as well as greater usability. The more “vanilla” ERP implementation is helping ease the ERP implementation process.
As Epicor Insights, Epicor’s largest user conference continues in Las Vegas, several themes are coming to the forefront of the discussion. The overall improvements, which will come from the latest Epicor software version, Epicor 10, will have a tremendous impact on speed of data, customer interactions and ease of use, among other things. The following themes …
