As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.
Three Epicor ERP System Trends In 2015 There are several major topics on the minds of Epicor ERP system users that seem to keep popping up this year. Recently, Epicor conducted a global research project, surveying companies around the world on the effectiveness of their current ERP – regardless of if they were a current customer …
B2B CRM and ERP Trends Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software is evolving faster than ever. Systems providers are creating new ways to meet the demands of new, prospective industries by leveraging additional services and capabilities further enhance popular out-of-the-box software. All of this is in the name of collecting and purposefully …
Asking the question, “Do we need CRM program”? Our founder, Bryan Sapot, tackles the most important questions that companies should evaluate when considering the jump. Implementing a CRM program is not a flippant task. Organizations carefully plan these implementations, and must have follow-throught and proper vision from the beginning to achieve the highly touted benefits of …
FDA mandate creates new challenges A new mandate from the FDA aims to standardize food safety and traceability methods. On July 25th, those involved with food supply chain management must be capable of conducting a full scale product recall from its entire supply chain in electronic format in less than 4 hours. With that date …
Mitigate Supply Chain Management Risks Using ERP Read More »
Upgrade ERP or CRM Without Leaping Off A Bridge When your company embarks on the quest to upgrade ERP or CRM, something will likely inevitably throw the project off its intended goals; and could leave the internal stakeholders considering throwing themselves off something suspended high above water. OK, maybe it’s not quite that bad; however, A McKinsey …
Over the course of the week, Kyle Harsha had the opportunity to meet a variety of other Partners, Independent Software Vendors (ISVs) and Users that all operate in the Microsoft universe. Through those meetings, a number of things stood out. Here are three that really made an impression.
Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …
Manufacturers have always needed to track shop floor activity. In recent years this has taken on many forms, including production updates hand-written on shop floor management boards. The issue I have seen, in working with our clients, is those shop floor boards are not providing real-time information that is so absolutely crucial to planning and production. The good news? A straightforward solution, with a tremendous impact on shop floor productivity, is well within reach. It is possible to easily replace shop floor management boards, like one of our manufacturing clients did, with an automated solution in Epicor ERP.
Implement Processes Not Software Even the best Enterprise Resource Planning (ERP) is only a tool. It will not magically solve the problems your company is facing. It will most likely not automatically fit with your existing processes. Some of these processes may even need revision or, in other cases, the software will have to be adapted.
Applying Lean Techniques to Your Business If you have thought about applying lean techniques you might wonder where to start and what the benefits are. Is lean only for certain types of manufacturing firms? Is this only applicable to the shop floor? And will this make my business more profitable? We know the undoubted benefits …
Manufacturing firms may think that the standardization from ERP (Enterprise Resource Planning) will translate into standardization of processes. And then prevent the need for further changes to their own processes or the system itself. In some cases, it is necessary to adapt your processes to these best practices suggested by the software provider or in …
What Should Manufacturers Expect from ERP Standardization? Read More »
Bryan Sapot, founder and managing partner of Datix, gave a presentation to the CRM User’s group about the benefits of integrated CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems. Here are the highlights from the presentation. Sapot began by asking the very crucial question: Why use CRM?
Becoming a customer-centric company, by integrating your front and back office systems, will not happen overnight. Chambers Gasket & Manufacturing Co. is a prime example. They have gone through numerous changes to improve on their reputation for “quality, accuracy, and service.” Now, they meet the demands of their global customer base through a commitment to …
Transforming Business by Integrating Front and Back Office Systems Read More »
We want ERP (Enterprise Resource Planning) implementations to be a success. One of the best methods for ensuring a successful implementation, we have found, is to have a dedicated project consultant. This consultant is available to take your calls and is also available to travel on-site for personalized training or extra assistance during the challenging …
Consulting Services Augment Your ERP Implementation Read More »
Systems integration, in our world, is simply the merging of data between Epicor ERP and your CRM. If this seems fairly straightforward, that is because it is. Systems integration is meant to simplify your data and make your business operate with greater efficiency. What’s more, integrating your ERP and CRM is simple and straightforward. Here’s 5 reasons why ERP and CRM integration makes sense, and how you can get started.
