Your customers are everywhere. To serve them effectively, it only makes sense that you need to be everywhere too.
Provide responsive, relevant, effective service — anywhere, any time, on any device. Inspire loyalty, empower agents, and drive service resolution. Give your employees a single, unified tool to deliver fast, amazing customer service with the Unified Service Desk new with Microsoft Dynamics 2013.
Contact us for more details on how to get started on your Dynamics CRM implementation.
Benefits of Microsoft Dynamics CRM Service
Microsoft Dynamics CRM Service business solutions are designed for Service Industries, combining project management, resource management, communication, and business solutions tailored to your organizational needs to help reduce costs and increase customer satisfaction.
With Microsoft Dynamics at its center, a client-focused service organization can modernize its workplace, provide efficient client service, manage a distributed talent pool, and maximize profitability—all with a low total cost of ownership (TCO) and rapid time to value.
Microsoft Dynamics lets you choose from cloud or on-premises deployment, with the option to migrate from one deployment model to another as business needs change or scale up your instance as your business inevitably grows:
- Deployment. Choose cloud or on-premises implementation, using the same architecture and codebase.
- Access. Access many features through web browsers, mobile devices, and Office applications.
- Pricing. Explore models that are simple, flexible, and focused on the needs of individual roles in your company.
- Partners. Find partners in your region with the expertise to configure the right solution for your unique needs and business processes.