Microsoft Dynamics 365 CE

360 degrees of control. 365 days of the year With Dynamics.

Customer relationship management (CRM) software synchronizes marketing, sales, and customer care. Modern manufacturers and complex distributors use CRM solutions to empower their organization with service essentials and make daily operations their great competitive advantage by creating an advantage with production and operational performance. 

Specialized CRM solutions offer advanced tools to achieve company objectives and deliver tangible value to your customers when they are integrated to fit your unique needs. Microsoft Dynamics 365 CE (D365 CE) provides it all.

CRM side-by-side Comparison

What’s the difference? Dynamics 365 and Salesforce are both powerful CRM solutions, right? Download our comprehensive comparison to see how they vary.

Salesforce CRM VS Microsoft Dynamics 365 CRM

Sales & Marketing Stay Connected

All integrated departments work together seamlessly and enables organizations to analyze market trends, redefine sales performance, and develop customer loyalty. Make your marketing dollars work for you by effectively targeting and connecting with your potential customers through both yourSales and Marketing departments more efficiently.

D365 CE gives you enterprise marketing automation and multi-channel campaign management. Get to know your customers and develop the valued relationships that are vital to growing your business. Keep and attract customers with better insights and marketing analytics then sell more effectively when your software allows you to reach your customer in a constantly connected world. Reach your customer with mobile, tablet, and social networks. Get real-time data, news, social updates, and connection data with integrated intelligence tools for Sales Departments.

D365 CE Integration

CRM syncs directly with any  ERP using our no-install application, Unity.

Integrate Microsoft D365 CE data with your current system and maximize its potential with one connector.

The Right CRM Partner Makes The Difference

As a Microsoft Partner, we understand your CRM needs, and can use our process and vast industry experience to fit the software in to your business. We specialize in helping those in the mid market model businesses processes around this powerful software, and avoid some of the common pitfalls organizations often fall in to during implementation.

Businesses envision D365 CE perfectly aligned to their sales and service processes, with executives being able to use the system to collect valuable business information. Unfortunately, simply implementing the software is unlikely to allow this to occur. Organizations must properly align Microsoft D365 to their organization. That’s what Datix does.

Datix specializes in helping companies improve business outcomes by ensuring that Microsoft D365 supports their sales process, streamlines service protocols and provides accurate and accessible reports to leaders inside of the organization. This kind of configuration is the best way for organizations to see an ROI on the software.

We’ve helped numerous businesses mitigate the risk associated with implementing powerful new software. These implementations are not to be taken lightly and need expert attention for total success. The business models and processes that are employed during implementation determine how well the system is adopted, utilized and ultimately performs.

Dynamics Services

Your customers are everywhere. To serve them effectively, it only makes sense that you need to be everywhere too.

Provide responsive, relevant, effective service — anywhere, any time, on any device. Inspire loyalty, empower agents, and drive service resolution. Give your employees a single, unified tool to deliver fast, amazing customer service with the Unified Service Desk with Microsoft Dynamics.

Contact us for more details on how to get started on your Dynamics CRM implementation.

Benefits of Our Dynamics Services

Dynamics CRM with Datix services provides a business solution that is designed for your industries, combining project management, resource management, communication, and business intelligence tailored to your organizational needs and help reduce costs and increase customer satisfaction.

With Microsoft Dynamics at its center, a client-focused service organization can modernize its workplace, provide efficient client service, manage a distributed talent pool, and maximize profitability—all with a low total cost of ownership (TCO) and rapid time to value.

Microsoft Dynamics lets you choose from cloud or on-premises deployment, with the option to migrate from one deployment model to another as business needs change or scale up your instance as your business inevitably grows. Explore models that are simple, flexible, and focused on the needs of individual roles in your company.


Choose cloud or on-premises implementation, using the same architecture and codebase.


Access many features through web browsers, mobile devices, and Office applications.

Independent Partners

Find partners in your region with the expertise to configure the right solution for your unique needs and business processes.

Count on Datix Expert Consultants

Implementation and process modeling of new CRM is just as important as the software itself. 

Contact Datix To Get Your CRM Questions Answered

Start Your Transformation Today

Datix specializes in understanding business processes and leveraging that knowledge towards software that can transform your organization.