Microsoft Dynamics 365

360 degrees of control. 365 days of the year. One CRM.

Customer relationship management (CRM) software synchronizes marketing, sales, and customer care. Modern manufacturers and complex distributors use CRM solutions to empower their organization with service essentials and make daily operations their great competitive advantage by creating an advantage with production and operational performance.

Specialized CRM solutions offer advanced tools to achieve company objectives and deliver tangible value to your customers when they are integrated to fit your unique needs.

crm side-by-side Comparison

Microsoft Dynamics 365 and Salesforce are both power CRM solutions, so what is the difference? Download a comprehensive comparison to see how they vary.

Salesforce CRM VS Microsoft Dynamics 365 CRM

Sales & Marketing Stay Connected

All integrated departments work together seamlessly and enables organizations to analyze market trends, redefine sales performance, and develop customer loyalty. Make your marketing dollars work for you by effectively targeting and connecting with your potential customers through both yourSales and Marketing departments more efficiently. 

Microsoft Dynamics 365 gives you enterprise marketing automation and multi-channel campaign management. Get to know your customers and develop the valued relationships that are vital to growing your business. Keep and attract customers with better insights and marketing analytics then sell more effectively when your software allows you to reach your customer in a constantly connected world. Reach your customer with mobile, tablet, and social networks. Get real-time data, news, social updates, and connection data with integrated intelligence tools for Sales Departments.

What about integration?

CRM syncs directly with any  ERP using our no-install application, Unity

Integrate Microsoft Dynamics 365 data with your system and maximize its potential.

The Right Partner Makes The Difference

As a Microsoft Partner, we understand your CRM needs, and can use our process and vast industry experience to fit the software in to your business. We specialize in helping those in the mid market model businesses processes around this powerful software, and avoid some of the common pitfalls organizations often fall in to during implementation.

Businesses envision Microsoft Dynamics 365 perfectly aligned to their sales and service processes, with executives being able to use the system to collect valuable business information. Unfortunately, simply implementing the software is unlikely to allow this to occur. Organizations must properly align Microsoft Dynamics 365 to their organization. That’s what Datix does.

Datix specializes in helping companies improve business outcomes by ensuring that Microsoft Dynamics 365 supports their sales process, streamlines service protocols and provides accurate and accessible reports to leaders inside of the organization. This kind of configuration is the best way for organizations to see an ROI on the software.

We’ve helped numerous businesses mitigate the risk associated with implementing powerful new software. These implementations are not to be taken lightly and need expert attention for total success. The business models and processes that are employed during implementation determine how well the system is adopted, utilized and ultimately performs.

Count on Datix Expert Consultants

Implementation and process modeling of new CRM is just as important as the software itself.