As a business leader, you seek the most sustained value from your enterprise software. Whether you’re in the process of selecting, implementing or improving your systems, we’re looking at the trends and issues that help you get the most out of your business.
Asking the question, “Do we need CRM program”? Our founder, Bryan Sapot, tackles the most important questions that companies should evaluate when considering the jump. Implementing a CRM program is not a flippant task. Organizations carefully plan these implementations, and must have follow-throught and proper vision from the beginning to achieve the highly touted benefits of …
FDA mandate creates new challenges A new mandate from the FDA aims to standardize food safety and traceability methods. On July 25th, those involved with food supply chain management must be capable of conducting a full scale product recall from its entire supply chain in electronic format in less than 4 hours. With that date …
Mitigate Supply Chain Management Risks Using ERP Read More »
Upgrade ERP or CRM Without Leaping Off A Bridge When your company embarks on the quest to upgrade ERP or CRM, something will likely inevitably throw the project off its intended goals; and could leave the internal stakeholders considering throwing themselves off something suspended high above water. OK, maybe it’s not quite that bad; however, A McKinsey …
Implementing a CRM or ERP or other enterprise system at a company – of any size – is an immense challenge and investment of manpower and money.
But without an investment in organizational commitment and the right mindset, the project could be doomed from the beginning, resulting in over-runs and low adoption of the new technology. And while project over-runs are the immediate pain, lack of adoption prevents you from capturing all the value of the new enterprise system for years to come.
But it doesn’t have to be this way. This week, Kyle looks at the Kotter 8-Step Process for Leading Change as a framework for realizing the value of your enterprise software investment.
Over the course of the week, Kyle Harsha had the opportunity to meet a variety of other Partners, Independent Software Vendors (ISVs) and Users that all operate in the Microsoft universe. Through those meetings, a number of things stood out. Here are three that really made an impression.
Defining Business Processes for Your Organization (Part 1 of 2) When setting up the project plan for a software implementation, companies often seek to cut out business process modeling in the interest of saving time and effort. However, at Datix, this step is a non-negotiable part of our process, because we know there is …
Why Your Salespeople Hate CRM Sales managers and company executives, you have a problem on your hands. You have invested in a CRM system, but despite all of the begging, pleading, threats, and motivational activities, it hasn’t been the silver bullet you thought it would be. You read the Aberdeen Research reports* saying that companies …
Have you ever felt stuck with a process that was clearly not working, but feared the solution would be too expensive? With a fresh set of eyes, the right analysis process and a dash of creativity, the solution may be more attainable than you think. A recent client, a small, private manufacturer, was producing …
Small Manufacturers: Fix Bad Processes without Breaking the Bank Read More »
Manufacturers have always needed to track shop floor activity. In recent years this has taken on many forms, including production updates hand-written on shop floor management boards. The issue I have seen, in working with our clients, is those shop floor boards are not providing real-time information that is so absolutely crucial to planning and production. The good news? A straightforward solution, with a tremendous impact on shop floor productivity, is well within reach. It is possible to easily replace shop floor management boards, like one of our manufacturing clients did, with an automated solution in Epicor ERP.
Implement Processes Not Software Even the best Enterprise Resource Planning (ERP) is only a tool. It will not magically solve the problems your company is facing. It will most likely not automatically fit with your existing processes. Some of these processes may even need revision or, in other cases, the software will have to be adapted.
Applying Lean Techniques to Your Business If you have thought about applying lean techniques you might wonder where to start and what the benefits are. Is lean only for certain types of manufacturing firms? Is this only applicable to the shop floor? And will this make my business more profitable? We know the undoubted benefits …
Manufacturing firms may think that the standardization from ERP (Enterprise Resource Planning) will translate into standardization of processes. And then prevent the need for further changes to their own processes or the system itself. In some cases, it is necessary to adapt your processes to these best practices suggested by the software provider or in …
What Should Manufacturers Expect from ERP Standardization? Read More »
We want ERP (Enterprise Resource Planning) implementations to be a success. One of the best methods for ensuring a successful implementation, we have found, is to have a dedicated project consultant. This consultant is available to take your calls and is also available to travel on-site for personalized training or extra assistance during the challenging …
Consulting Services Augment Your ERP Implementation Read More »
Traits of a Customer Company We hear buzzwords like customer centric and social enterprise bantered around on a daily basis. If you are wondering what it really looks like to be a customer company, take a look at recommendations by Datix partner, Salesforce.com. In today’s ever connected world, our customers are voicing their opinions about …
What is the Best CRM? Looking for a CRM? Two of the most popular choices are Salesforce.com and Microsoft Dynamics CRM. Datix Inc. is a partner and reseller of both systems. Both tools are different, and are right for different types of organizations. So are they great systems? Yes. So what was Gene Marks, in …
