Manufacturing & Distribution eCommerce

As a manufacturer or distributor, you want to take advantage of every opportunity to get the word out about your products—but not if it costs you too much time or money. Many businesses like the idea of developing an eCommerce site to sell products online but fear the process will be too complex and costly to be worthwhile. What they don’t realize is that creating an online store is easier than ever.  

That’s especially the case for Epicor ERP users. Epicor Commerce Connect (ECC) is an eCommerce solution that is tightly integrated with your ERP solution to promote enterprise-wide accuracy and efficiency. Built on the power of the Magento eCommerce platform, users can rapidly launch their new site and enjoy greater profits. Discover what makes ECC essential for modern manufacturing and distribution success.  

Create Powerful Customer Experiences

Whether B2B or B2C, customers desire the convenience of online shopping. However, they have little patience for bad interfaces, poor search capabilities and unattractive designs. Fortunately, manufacturers and distributors can easily deliver powerful, online customer experiences without custom coding.  

Epicor Commerce Connect provides templates and user-friendly tools to help you create a fast, responsive website accessible from any device. You have access to thousands of Magento add-ons that can make your online store stand out from the competition. Plus, data analytics provide you critical insights to continuously optimize your site and give consumers what they want. 

But B2B customers require additional features to perform eCommerce transactions. Since there’s more at stake in B2B purchases, buyers take extra steps to ensure they’re getting exactly what they need at the best value for their companies. ECC includes the necessary features and capabilities to support the B2B buyer’s journey: 

• Give visitors the option of generating a named sub-list of parts that can be viewed and added to their carts.

• Allow customers to request a quote by submitting information in an RFQ form.

• Enable consumers to instantly perform transactions through keying in part numbers and quantity.

• Include self-service portals to offer answers to common questions about products, services and orders.

• Provide complete information on products by showing customers related products, comparisons and multiple pictures and videos.

Consumers have high expectations, but ECC can help you meet them all. Leverage its advanced features to make your site attractive, easy to navigate and informative. 

Streamline Business Processes

Manufacturers and distributors tend to run into problems when their eCommerce platforms are managed separately from their ERP systems. Users wind up wasting hours manually entering sales orders into their ERP or updating product information on the website, sometimes typing the wrong information by mistake. With ECC, your ERP and eCommerce solutions are wrapped up in one, promoting end-to-end precision and productivity. 

A tightly integrated system automates processes and keeps all your data up to date, so you can spend less time on manual data entry and more time on generating value for your company. Here’s just a few ways ECC streamlines business processes: 

• Real-time stock levels can help you avoid overselling products on your eCommerce site.

• Meet tax requirements by using automated tax compliance.

• Online orders are transferred directly to your ERP, even when the system is offline.

• Storing information all in one place provides the flexibility to add sales channels and handle increased demand in online orders without losing efficiency.

With ECC, data is no longer siloed, outdated or manually entered. Having ERP and eCommerce data in one place provides visibility and accuracy for both users and customers.  

Wrap Up

Not many vendors include eCommerce functionality, but Epicor isn’t like many vendors. For over 45 years, Epicor has been dedicated to developing comprehensive solutions for a wide array of manufacturers and distributors. With Epicor Commerce Connect, businesses can meet the needs of modern customers without sacrificing their efficiency. 

At Datix, we’re an expert in all things Epicor. We’re a certified Epicor partner specializing in multiple industries. Our consultants can help you take advantage of the vendor’s extensive capabilities, so you can maximize the return on your investment. With a variety of solutions and services, Datix is a one-stop shop for your enterprise software needs. 

Start transforming your business with software. Get in touch with the experts at Datix today!  

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