Unlike B2C purchases, B2B transactions result primarily from careful, logical decision making. That doesn’t mean, however, that businesses looking to purchase goods from manufacturers and distributors don’t want a personalized customer experience. We all know that consumers have higher expectations for their customer journeys than ever before, and this increase in expectations isn’t limited to the B2C market. To entice businesses to order your products, it’s imperative to not only create an online store but use eCommerce tools to personalize their journeys. Follow our quick tips to utilize eCommerce software for better B2B experiences.
There remains a wide gap between B2C and B2B customer journeys, but more B2B sellers are waking up to the advantages of adopting online, personalized tactics. By taking advantage of the full range of eCommerce tools, users can improve customer experiences to drive sales. Epicor Commerce Connect allows users to easily create online stores that attract an array of customers, whether on their desktops or mobile devices. With comprehensive features and seamless integration with your Epicor ERP or Prophet 21 system, ECC gives you the tools to boost B2B sales.
An Epicor Gold Partner, Datix is the place to go for eCommerce implementations and integrations. Our certified consultants specialize in all things Epicor. We understand how to implement your ERP solution to address your pain points and take advantage of Epicor’s robust features. With our software experts at your side, you can transform your enterprise from top to bottom.
Reach out to Datix today to become a leader in B2B eCommerce!
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