ERP Implementation Completed on Time and On Budget?

I read an article on Proformative called ERP Implementation Failure Cost Me My Job- Here is What I learned. After the initial shocker of this headline I had to read more. Basically, the author, who opted to stay anonymous wrote the post as a benefit to other looking to embark on their own ERP implementation journey.  His concerns are not without merit.


Last year, a McKinsey report found half of IT projects with budgets of over $15 million dollars run 45% over budget, are 7% behind schedule and deliver 56% less functionality than predicted.  We look at those numbers and wonder: does it have to be like this? The answer of course is not a simple yes or no.  Implementing ERP software is an extensive process, which takes time and a clear up-front understanding of the projected costs and timetable.

Here are some key-takeways to keep an ERP Implementation on Track

  • Clearly define and outline the benefits of the system
  • Assume the project will cost more than initially expected
  • Keep customizations to a minimum, finish the project first before embarking on costly customizations
  • Keep a clear and open dialogue between the implementation partner
  • Make sure both parties are willing to admit and move on from mistakes and miscommunications
  • Set aside enough time to review and test the software
  • Plan on an education period for the staff users
  • Delegate and have a solid in-house IT department on board prior to the start of the project
  • Make sure the executive team is on-board for the duration of the process

Let me know what you have experienced in your ERP implementations.

Matt Schuval

Matt Schuval, CPA, is the President and CEO of Datix. He specializes in guiding mid-sized companies through expert-driven ERP implementation, go-live, and training processes. Matt is the board chairman of the Epicor Partners' Council. You can reach Matt at mschuval@datixinc.com.

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