Industry Terms & Definitions:
Business Management Software

The following are frequently used terms and definitions from members of the manufacturing and value-added distribution industries related to business management software.

For additional information, visit Datix resource pages, Guides & White PapersERP-Demos Video Learning Community, and the Datix Blog where you can search for information as it gets posted. 

For those new to Datix and business management software, here’s a brief list of commonly used terms to get you up to speed. If you have any other questions after browsing our other free resources, don’t hesitate to get into contact with one of our expert consultants.

ASP.NET

Is a free web framework developers may use for building websites, apps and services with HTML, CSS and JavaScript.

Skynet

A web framework Datix developers use for building web-based services, customizing managed integrations through Unity, and services with implementation of user interface.

Customer Relationship Management (CRM)

CRM is a tool for managing a company’s interactions with current and potential customers. CRM software provides a way to automate and synchronize customer service, sales, marketing and technical support.

Customer Information Management (CIM)

Definition in progress

Cloud-Based

Software programs or entities that are used from the cloud.

Back-end

The server side of software programs or computing systems that stores and processes data where general users do not have access. 

Font-end

Definition in progress

Bi-directional Processing

A defined procedure which passes data between two integrated programs to fill specified items and fields simultaneously within one system network. 

Disaster Recovery

Definition in progress

Managed Cloud Hosting

Definition in progress

EverSafe!

Definition in progress

Jet Analytics

Definition in progress

PandaDoc

Definition in progress

Computer-Integrated Manufacturing (CIM)

Definition in progress

Assemble-to-Order (ETO) Manufacturing

Definition in progress

Engineer-to-Order (ETO) Manufacturing

Definition in progress

Make-to-Order (MTO) Manufacturing

Definition in progress

Make-to-Stock (MTS) Manufacturing

Definition in progress

Cloud Computing

Cloud computing allows businesses to use files and applications through a real-time communication network such as the internet. Cloud based options are options provided by many software programs.

Business Process Automation (BPA)

Definition in progress

Business Process Management (BPM)

Business Process Management (BPM) is a management strategy in which an enterprise’s leadership team visualizes ways of looking at and controlling processes in a business by creating an end-to-end understanding of their organization. Various software consultants develop technology to help streamline process management to get all the data, related workflows, business processes, and documents in one simple interface while other consultants tend to develop processes similar to a flowchart. Enterprise leaders then focus on improving operational performance and overall business stability through gradual improvement of many aspects within the organization.

Business Process Improvement (BPI)

Business process improvement (BPI) is a management strategy in which an enterprise’s leadership team use various methods of analyzing their procedures to identify areas where they can improve accuracy and efficiency. Enterprise leaders then focus on the optimization of these workflows and making incremental changes to existing business processes to create a competitive advantage by leveraging improvements within the organization.

Business Process Re-Engineering (BPR)

Business process re-engineering (BPR) is an advanced management strategy in which an enterprise’s leadership team use various methods of analyzing their procedures to identify how they can improve accuracy and efficiency. Enterprise leaders then focus on redesigning workflows and holistically changing overall business processes to achieve complete business transformation.

Business Process Outsourcing (BPO)

Definition in progress

Business Service Provider (BSP)

Definition in progress

Continuous Improvement Plan (CIP)

Definition in progress

Unity Integration by Datix

Our no-code software connector is a web-based, low impact managed integration service that allows businesses to bi-directionally sync their data from their enterprise resource planning (ERP) software with data stored in their customer relationship management (CRM) solution.

Ecommerce

Definition in progress

Magento

Definition in progress

Shopify

Definition in progress

Woocommerce

Definition in progress

Mcommerce

Mobile commerce or mcommerce, is a derivation of ecommerce where businesses develop mobile versions of their stores to appeal to mobile shoppers and purchases. This market is expected to grow significantly in the coming years.

Human Capital Management (HCM)

Human Capital Management includes managing core HR functions: employee records, absence tracking, benefits administration, salary and planning; performance management: appraisal documents, goal management; employee features: time off requests, benefit enrollment, competency profile, personal information, enrollment in training courses and timesheets.

Enterprise Resource Planning (ERP)

Enterprise Resource Planning is a business management software used to streamline business processes. ERP software can help businesses with: service management, lean manufacturing, quality management, financials, manufacturing supply chain, process manufacturing, wholesale, and distribution.

Integration

Integration is a crucial portion of the ERP implementation process where the software is connected and synced to other business functions such as CRM or HCM.

Cloud-based Integration

Definition in progress

Application Integration

Definition in progress

Implementation

Definition in progress

Epicor®

Epicor is a software corporation, based in San Francisco and founded in 1972.  Epicor produces business software for a variety of industries including: manufacturing, distribution, retail and services industry. Their primary focus in on enterprise software which encompasses ERP software, Distribution software, HCM software and Retail software.

Kinetic (new name for Epicor® ERP)

Kinetic is an enterprise resource planning (ERP) software solution made by Epicor corporation. The legacy versions of Kinetic were named Epicor ERP. Epicor produces business software for a variety of industries including: manufacturing, distribution, retail and services industry. Their primary focus in on enterprise software which encompasses ERP software, Distribution software, HCM software and Retail software.

Epicor 9

Epicor 9 is an ERP software designed primarily for midmarket companies, that relies on True SOA an adaptable, collaborative business architecture.

Epicor 10

Epicor 10 is Epicor’s signature ERP software. A new clean UI and an updated configurator were the product’s key features before it was renamed Kinetic ERP.

Prophet 21

Prophet 21 is an enterprise resource planning (ERP) software solution made by Epicor corporation.  Epicor produces business software for a variety of industries including: manufacturing, distribution, retail and services industry. Their primary focus in on enterprise software which encompasses ERP software, Distribution software, HCM software and Retail software.

BisTrack

BisTrack is an enterprise resource planning (ERP) software solution made by Epicor corporation.  Epicor produces business software for a variety of industries including: manufacturing, distribution, retail, and services industry. Their primary focus in on enterprise software which encompasses ERP software, distribution software, HCM software, and retail software.

Microsoft Dynamics CRM

Microsoft developed a CRM software that allows businesses to connect and manage sales, customer care, marketing, social and technology for ideal customer relationships.

Dynamics 365

Definition in progress

Dynamics 365 Customer Engagement (CE)

Microsoft Dynamics 365 Customer Engagement (D365 CE) is a complete customer service assistant. This customer relationship management (CRM) solution acts a customer data platform that provides customer insights, customer data accessibility, and scripting information to drive and deliver personalized customer engagement. Customer service, marketing, and sales teams receive many enhanced CRM features in this updated version of Dynamics 365.

Dynamics Great Plains (GP)

Definition in progress

Dynamics Business Central

Definition in progress

Dynamics NAV

Note: Microsoft Dynamics NAV is no longer available and has been replaced by Business Central

Microsoft Dynamics NAV supported areas of manufacturing and distribution industries. This scalable solution had functionalities for configuration and management, customer relationship management (CRM), supply chain management (SCM), and financial management. Modules were included for insurance, maintenance, and cost accounting.

Dynamics SL

Dynamics SL combines enterprise resource planning (ERP) solutions with financial and project management features. This ERP software can help organizations navigate fluctuating demand, offer budget support for accurate financial record, data insights, and meets compliance checklists. Users perform manual data entry, expense entry, project management, setup and approvals from any internet-enabled device.

Dynamics AX

Microsoft Dynamics AX supports large-scale manufacturing and distribution enterprises. This enterprise resource planning (ERP) solution provides flexible and scalable capabilities ideal to centralize global operation to a single source.

Dynamics 365 for Financial & Operations

Microsoft Dynamics 365 for Finance & Operations is a business management solution that connects business processes and human capital management (HCM). This enterprise resource planning (ERP) software makes financial operations, ordering, reporting, and sale operations faster. Users are provided with a scalable database and flexible applications to manage growth by quickly adapting to challenges as they appear.

Microsoft Azure

Microsoft Azure is a web-based system that works by using multiple servers. Meaning, you need a remote desktop server, SQL database, and other supporting resources necessary for keeping centralized systems accessible, secure, and online.

Microsoft Power BI

Definition in progress

On-Premises (On-Prem)

On-premises software is installed and run on computers located in the building of the organization using the software.

Supply Chain Management (SCM)

Supply Chain Management is the management of a flow of goods. It is frequently monitored and tracked via software to track supply chain, scheduling, execution and supplier relationships.

Software as a Service (SaaS)

Software as a Service is a software distribution model where applications are hosted by a vendor or service provider and then made available to customers over a network, usually the internet. Many software providers turn to SaaS because it is easy for multiple users to access.

Integration Platform as a Service (IPaaS)

Definition in progress

Application Program Interface (API)

Definition in progress

Salesforce

Salesforce is the enterprise cloud computing leader.  Salesforce has offered its no-software CRM solution to  more than 100,000 customers since 1999.

User Interface (UI)

User interface, also called UI, is the design a human viewer sees when interacting with a machine or software.

Business Intelligence (BI)

Definition in progress

Best Practice

Definition in progress

Learn even more from our ERP Learning Community