customer service

What Epicor Customer Support Changes Mean for You

What do the Epicor customer support policy changes mean for you? We give you the two key takeaways from the…

2 years ago

CRM Aligns Sales, Marketing and Service

Don't leave customer service out of the CRM equation. Learn how to align marketing, sales and service to get the…

2 years ago

Salesforce Einstein Debuts Customer Service Tools

AI technology isn’t slowing down, and neither is Salesforce CRM. Check out the new Einstein tools that Salesforce recently unveiled…

2 years ago

Leverage ERP and Big Data for Flawless Customer Service

Enterprise resource planning (ERP) software can be used for more than you think. Find out how to use big data…

2 years ago

The Ultimate CRM and ERP Implementation Plan E-Book

Download our CRM and ERP implementation plan e-book for best practices and solutions for enterprise software success.

2 years ago

CRM is Revolutionizing Field Service Management

Customer service is more important than ever, but businesses still don't put enough thought into their field service strategies. Find…

2 years ago

Exciting Developments from Salesforce CRM

Salesforce announced exciting CRM software products and developments at Dreamforce 2018. We've compiled an overview of the biggest news from…

2 years ago

ERP and Lean Manufacturing: The Perfect Match

Enterprise resource planning (ERP) software and lean manufacturing principles work hand in hand to remove excess waste, satisfy customers and…

2 years ago

How is IoT Transforming CRM?

The Internet of Things (IoT) has the power to transform sales, marketing and customer service. Learn how leveraging IoT technology…

2 years ago

Top 5 Ways to Improve Salesforce Usage

In our infographic and blog post, we lay out five strategies to improve Salesforce usage and leverage the CRM vendor's…

2 years ago

New Updates Coming for Microsoft Dynamics 365 CRM

Check out the updates that Microsoft Dynamics 365 CRM has in store for its April '19 release.

2 years ago

IoT and ERP: The Keys to Future Enterprise Success

How can ERP and IoT work together to transform your business? In our blog post and infographic, we explain how…

2 years ago

10 Ways ERP Integration Can Transform Your Business

How can ERP integration transform your manufacturing or distribution business? Here are 10 ways an integration can optimize your enterprise…

2 years ago

Why CRM Needs to be Mobile

Today, everything is mobile, but what about your business? Find out why enterprises need to implement mobile CRM software solutions…

2 years ago

Why Integrate ERP and CRM?

Still operating your ERP and CRM systems separately? Here are five reasons to integrate your enterprise software using our Unity…

2 years ago