CRM social collaboration allows customers to be treated like people. This technique is what Jon Ferrara, Nimble CEO, calls a…
Microsoft Corp. announced it acquired cloud-based customer service provider Parature. Together they will help users deliver amazing customer experiences.
What does it take to achieve excellent customer service? We all have had positive experiences where customer satisfaction is truly…
Datix advises our clients to select the best CRM for their business. Whether that is to use Epicor CRM or…
Have You Checked Out the Microsoft CRM Customer Center?
American Water Heater Company serves customers everywhere with Salesforce.com. See how this CRM worked well for their company.
Take a look at how to filter views in Microsoft Dynamics CRM the 2013 version. This works for the on-premises…
Is social CRM best for your business? Social CRM can make an impact on the efficacy of your sales efforts.
The creator of CRM 2011-2013 Entity M
Microsoft Dynamics CRM 2013 Licensing Options - on premises, hybrid or cloud Microsoft Dynamics CRM 2013 has you covered with…