CRM social collaboration allows customers to be treated like people. This technique is what Jon Ferrara, Nimble CEO, calls a…
Microsoft Corp. announced it acquired cloud-based customer service provider Parature. Together they will help users deliver amazing customer experiences.
What does it take to achieve excellent customer service? We all have had positive experiences where customer satisfaction is truly…
Datix advises our clients to select the best CRM for their business. Whether that is to use Epicor CRM or…
Have You Checked Out the Microsoft CRM Customer Center?
The results are in. Seventy percent of businesses are planning on increasing their investment in digital marketing technology.
See what all the excitement is about over Microsoft Dynamics Convergence 2014. Here's a glimpse of what is happening so…
Did you know that Chobani uses Microsoft Dynamics CRM? Team USA founder has seen great success with this CRM system.
Boston based investment firm Berkshire Partners selected Dynamics CRM. View the complete case study and see what other options they…
American Water Heater Company serves customers everywhere with Salesforce.com. See how this CRM worked well for their company.